Life Support Technician - Marine Mammals Water Quality - Utah’s Hogle Zoo

Posted: 18 March 2022   |   Full-Time   | Utah’s Hogle Zoo, Salt Lake City, Utah, United States


The position is responsible for the safe operation, maintenance, repairs and monitoring of all aspects of life support and mechanical systems of the Zoo’s water exhibits. Work involves conducting water tests and analysis, preventive maintenance, along with reading plans and blueprints. This position is a member of the dive team and will participate in dive operations associated with keeping large animal pools clean. The specialist will communicate with Animal Care staff regarding pertinent information relating to life support systems.

Be a part of the Zoo as we build our newest exhibit, Wild Utah! Slated to open in 2023, the exhibit will focus on native Utah species. Join us as we update our master plan with a focus on the renovation of our Small Animal Building, our Elephant Experience, and our Great Ape facilities. Make your contribution to a rich tradition.

At Utah’s Hogle Zoo we look for employees who are passionate about conservation, who approach their daily work with a can-do attitude, who are resourceful, who communicate respectfully with everyone, and who are ready to work hard to support the zoo towards our mission of Creating Champions for Wildlife.

For over 90 years, Utah’s Hogle Zoo has been a loved and trusted part of the community. Located within Salt Lake City proper, the Zoo is nestled in the foothills of the Wasatch Mountain range at the mouth of Emigration Canyon. The Zoo spans over 42 acres and is home to a diverse collection of animals. Being only minutes from both a vibrant downtown and national wilderness area, Salt Lake City is a dream for cultural aficionados and outdoor enthusiasts alike. This city has it all from professional sports teams, theater, cultural attractions, universities, nightlife, and many green spaces. From mountain ranges to deserts, Utah is home to five National and 45 State parks. Few places have so much, so close to where you live and work, but we pull it off with style and ease at Utah’s Hogle Zoo.


Reports directly to the Life Support Supervisor.


  • Support of related equipment used for diving and responding to mechanical problems arising during dives. 
  • Must be on call for emergencies and may work varied shifts. 
  • Conducts repairs on all life-support and facility mechanical systems, including, but not limited to: fresh and salt-water pumps, filters, heat exchangers, valves, pressure regulators, and automation equipment, low-voltage systems, building hardware, plumbing and other duties as deemed necessary to maintain facility operations.  
  • Maintain proper water quality using sanitizers, ozone and other chemicals. 
  • Maintain water chemistry, including salinity, PH levels and other parameters. 
  • Maintain proper water filtration for turbidity/clarity. 
  • Responsible for maintaining accurate records. 
  • Performs various troubleshooting techniques related to system problems and/or malfunctions. 
  • Assists in maintaining clean work environments. 
  • Ensure safety procedure and policies are followed.  
  • Assists in the design of new filtration systems. 
  • Assists Supervisor in ordering and stocking of all necessary chemicals, equipment and supplies. 
  • Maintain appropriate communications with Animal Care Supervisors and staff as to water and pool conditions. 
  • Is a member of the Dive Team, and must be able to dive in large animal pools multiple times a week.    
  • Support other related equipment used for dives. 
  • Respond to emergencies. 
  • Assist with monitoring expenses and budgets. 
  • May be required to help with snow and ice operations. 
  • Commitment to the zoo’s mission and conservation efforts. 
  • Ability to work over-time as needed.  
  • Performs other duties as assigned. 
  • Maintains strict confidentiality.


Education and Experience

Four years paid full time or part time equivalent experience in water treatment, mechanical maintenance or laboratory work; or a degree from an accredited college in Biology or other natural science plus two years’ experience in mentioned areas of work.

Ability to become a member of the Hazmat Team. OSHA Hazwoper preferred.

Must be able to pass a swim test and have an Open Water certification.

Knowledge, Skills, and Abilities

This list contains knowledge, skills, and abilities that are typically associated with the job. It is not all-inclusive and may vary from position to position:

Required technical skills include the knowledge and working knowledge of:

  • Computer operations and technical software applications.
  • Microsoft Office Suite.
  • Water chemistry and water quality parameters, analysis, filtration systems etc.
  • Water filtration, salt water, and fresh water systems.
  • Hydraulic/pumping, automated control and filtration/disinfection systems as well as knowledge of electricity, interpreting values on machinery and gauges.
  • Ability to troubleshoot and problem solve.

Required mathematical skills include working knowledge of:

  • Accounting, budgeting, and bookkeeping.
  • Mathematical concepts and logic.
  • Performs basic mathematical formulas and calculations.

Must possess excellent communications skills:

  • Interpersonal conflict resolution method.
  • Effectively promote organization and services offered.
  • Interpersonal communication.
  • Communicate effectively verbally and in writing.

Must have the ability to:

  • Follow written and verbal instructions.
  • Apply critical thinking techniques.
  • Analyze and solve problems.
  • Prioritize work.
  • Perform within deadlines.
  • Ability to stay focused despite interruptions.
  • Deal with stress caused by deadlines and environment.
  • Work well in a team environment as well as independently.
  • Memory for details.

The incumbent must always demonstrate sound judgment, high integrity, and personal values consistent with the values of the Zoo. 

Utah’s Hogle Zoo is a drug-free workplace. All employees are subject to random drug testing. 

Provide a negative TB test prior to hire date and maintain TB testing through course of employment. 


Incumbent must be able to work on feet for prolonged periods of time. Required to stand, walk, or sit uncomfortably for extended periods. Exposure to disagreeable elements such as extreme weather conditions, noise, dust, fumes, etc., physical exertion from diving and using clean equipment. Required to push, pull or lift 80 lbs. or more.

Utah’s Hogle Zoo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 

The World Association of Zoos and Aquariums (WAZA) is the global alliance of regional associations, national federations, zoos and aquariums, dedicated to the care and conservation of animals and their habitats around the world.

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