WAZA Staff Vacancy

Date: 2017/10/02


WAZA is looking for a Membership Coordinator to join the team.


Position: WAZA Membership Coordinator

Duration: 12 months

Location: TBD

Application Deadline: 15 November 2017


The World Association of Zoos and Aquariums (WAZA) is seeking a dedicated, creative, experienced  individual to serve as Membership Coordinator and manage all support services between WAZA and its member regional associations, national federations, supporting organizations and zoos and aquariums. The WAZA Membership Coordinator will oversee existing relations, develop new partnerships, and address member issues and concerns, thereby strengthening WAZA’s overall structure and operations. As a result, WAZA and its members will be able to play an integrated role in addressing key issues such as animal welfare, illegal wildlife trade, climate change, marine litter, and sustainable development, among others.

The WAZA Membership Coordinator will oversee all services between WAZA and its members, including eligibility, dues, outreach, information, and voting procedures, among others, in collaboration with the WAZA Membership Committee and the WAZA Executive Office.

The WAZA Membership Coordinator will maintain regular communication and contact with WAZA members to ensure that the organization meets its professional obligation and the members act in a manner that reflects best on WAZA and the global alliance of leading zoos and aquariums.

The WAZA Membership Coordinator tasks will include, but are not limited to:

  • Development of a WAZA membership strategy and work plan

  • Revision of the WAZA member database

  • Management of WAZA member recruitment, retention, and engagement efforts

  • Invoice of WAZA members for annual dues / payments

  • Regular communication with WAZA members on relevant issues

  • Management of WAZA voting procedures

  • Coordination of activities with WAZA Membership Committee

  • Regular contact with regional and national zoo and aquarium membership committees

  • Support for relevant WAZA initiatives such as animal welfare, policy, and conservation

  • Assist with preparations for WAZA Council meetings and other relevant events

The WAZA Membership Coordinator will work closely with the WAZA Membership Committee, the WAZA Chief Executive Officer and the WAZA executive staff to achieve his / her objectives.


The WAZA Membership Coordinator must have experience in association management related to large, multicultural organizations. He / she should have either an advanced university degree (Master's degree or equivalent) in communications, marketing, business or a related area, and a minimum of five years’ experience in the field. A first-level university degree in combination with 10 years’ qualifying experience and / or studies may be accepted in lieu of the advanced university degree.


The WAZA Membership Coordinator should exhibit as many of the competencies below as possible:

  • Strategic thinking and organizational development
  • Leadership
  • Learning, sharing knowledge and innovating
  • Problem solving and decision making
  • Managing time, resources and information
  • Team Work
  • Communicating and negotiating
  • Building relationships and partnerships


The primary language of WAZA is English, and the WAZA Membership Coordinator must be proficient in spoken and written English. Other languages – such as French, Spanish, Chinese, and Arabic, among others – will be advantageous, particularly given WAZA’s global composition.


The WAZA Membership Coordinatorwill work remotely as a consultant for no more than a 12-month period, while WAZA relocates its offices from Gland, Switzerland. Semi-regular WAZA staff meetings may be held at a central location in order to coordinate activities and build cohesion. Once the WAZA office is re-settled, the WAZA Membership Coordinator will be offered the opportunity to relocate to the new site.

The WAZA Membership Coordinator will travel, as necessary.


The WAZA Membership Coordinator will be paid $60,000 USD per anum as a consultant.


The WAZA Membership Coordinator will report to the WAZA Chief Executive Officer.


WAZA is the alliance of regional associations, national associations, and international zoos and aquariums that is committed to the highest possible standards of animal care and husbandry. Founded as the International Association of Directors of Zoological Gardens in Switzerland in 1935, the organization changed its name to the World Association of Zoos and Aquariums (WAZA) in 2000 to reflect a modern institution working on a global level to build cooperative approaches to common needs, tackle common issues, share information and knowledge and represent the community in other international fora.

WAZA offers wide-ranging resources and services to its members including:

  • Annual and specialist conferences and workshops;

  • Policy positions and strategy reflecting leading thinking in zoos and aquariums;

  • Communication on emerging zoo and aquarium issues;

  • Recognition of members and affiliates in international forums;

  • Management of studbooks and global species management programs, allowing for the professional management of animals for conservation and display;

  • Access to research findings, scientific expertise and data;

  • Advocacy and expertise in government affairs and legislative and regulatory matters at international levels such as through CITES and IUCN;

  • Resources in education, public engagement, and communications; and

  • Opportunities to increase members’ focus and impact, including grant programs and member or partner funding opportunities. 


WAZA is active globally, partnering with like-minded organizations.  Some partners include:  Wild Welfare, TRAFFIC, Convention on Biological Diversity, IUCN, Convention on Migratory Species, Ramsar Convention on Wetlands, the Convention on International Trade in Endangered Species of Wild Fauna and Flora, International Zoo Educators Association, Species360, Alliance for Zero Extinction, Great Apes Survival Partnership; and the International Committee for Museums and Collections of Natural History of the International Council of Museums.

WAZA is registered in Switzerland as a not-for-profit charity.


Interested applicants should send a CV and cover letter by COB 15 November 2017 to secretariat@waza.org.


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